Management Team

John M. Oakes, President
Mr. Oakes joined Microdyne in July 1998 and has held senior management positions in outsourcing since 1990. His experience with building infrastructure for web, data and voice-based services, including technical support, customer relationship management (CRM) and IT management honed the leadership skills that have helped propel L-3 Microdyne to the forefront of our industry. Mr. Oakes began his outsourcing career by successfully deploying computer-telephony integration technologies during his tenure as President and CEO of TeleServ Corporation, a provider of outsourced customer service and help desk services to Fortune 500 clients, from 1990 to 1998. From 1986-1990, he was Director of the BankHouse Exchange, Inc. a Boston-based merchant bank, where he specialized in developing the firm's investor base. From 1981-1986, Mr. Oakes was a senior consultant specializing in financial and market strategy for the Citadel Group. He first began his career with Chase Manhattan Bank and was a member of Chase's banking staff from 1969 through 1980, where he served in various managerial positions as an international commercial banker including assignments in London and Tokyo. He holds a B.S. degree in Foreign Service from Georgetown University.
Kim Williams, Vice President/General Manager - Contact Center Services
Ms. Williams joined L-3Microdyne through its acquisition of Envisionet in September 2001. From the outset, Ms. Williams’ focus was on the development of Microdyne's account management division. This function is attributed with setting the standard for the exceptional level of service Microdyne’s clients are accustomed to today. As General Manager, Ms. Williams is also responsible for all of the Orono operations. Prior to joining Microdyne, Ms. Williams was employed by Envisionet Computer Corporation as VP Account Management, Manufacturer's Services Inc. as WW Program Manager, and Intelligent Controls, as VP Manufacturing Operations.
David Spear, Director of Logistics and Repair Services
As Director of Repair Center Operations, Mr. Spear oversees our reverse logistics operations in Ohio. Mr. Spear joined L-3 Microdyne with a decade of experience in operations management. Most recently, he served as Manager of Distribution for SGI from 1999-2001. During his eleven year career with Vanstar, Mr. Spear served as Outbound Operations Manager, Area Project Manager and Director of Operations for the Microsoft contract. Mr. Spear holds a Bachelor of Science degree from Indiana University.

Milton I. Shearer, Human Resources Director
Mr. Shearer joined L-3Microdyne in June of 1997. He now directs the development of Microdyne's Human Resource efforts at all company locations. His focus has been to develop a network of results oriented Human Resources teams skilled in the support of a diverse employee and client base. Prior to his current position, Mr. Shearer managed Microdyne's Human Resource team in it's insourced operation in Indianapolis, Indiana. Before beginning his career at L-3 Microdyne, Mr. Shearer served in a series of senior Human Resource management positions spanning some 17 years. While holding positions with the Houghton Mifflin Company and RCA Corporation, he designed Human Resource functions in support of numerous business profiles including Customer Service and Support, Fulfillment and Logistics and Manufacturing. Mr. Shearer holds a BS degree from Taylor University.

Gene Schiappa, Vice President of Finance
Mr. Schiappa’s financial leadership at L-3 Microdyne is backed by over twenty years of financial management experience in the manufacturing and services industries. Prior to joining Microdyne, Mr. Schiappa was Controller of L-3 Communications, Inc. - Ocean Systems Division, where he was responsible for the financial management of three subsidiaries. Prior to L-3 Oceans Systems, Mr. Schiappa was CFO of Adams Rite Sabre International, a privately held manufacturer of fluid controls for the transportation industry. Mr. Schiappa holds a BS in Finance from California State University, Pomona and an MBA from the University of Laverne.
Bernie Huckestein, Director of Sales and Marketing
Mr. Huckestein is L-3 Microdyne’s Director of Sales and Marketing. He has enjoyed tremendous success in the B2B sales and marketing arena for over 20 years. Much of this experience included key positions for companies like: Applied Systems Associates, Computer Associates International, and Marcam Solutions. Part of Bernie’s mission here is to leverage this experience in the development and execution of L-3 Microdyne’s value-focused, business model. Bernie brings a unique ability identify client returns and ensure project success. Additionally, Mr. Huckestein holds a Bachelor of Science, Computer Science / Mathematics from Edinboro University, and Masters in Business Administration course work from Duquesne University.
Paul Karch - Vice President - Business Development
Mr. Karch is a sales, marketing, and business strategy leader with an established reputation for inventive solutions and distinguishable approaches to achieving both internal and client organizational goals. An entrepreneurially driven and internationally savvy executive, who has defined, launched and managed global business expansion strategies.Mr. Karch is also a recognized leader in distinctive and cost-effective technology solutions for US government organizations and is a featured speaker and writer of cutting-edge trends in the business of technology. Prior to L-3 Microdyne Outsourcing, Mr. Karch was President / CEO of a management consulting firm DPL Solutions LLC. Before founding DPLS, Mr. Karch enjoyed a successful tenure as National Director Business Development for Information Technology Services for L-3 Government Services Inc. another L-3 Communications division.